Front Desk Associate - Treetop Cloud

Job Responsibility

• Performs student service activities. • Make certain to effectively answer the caller’s questions while keeping control of the conversation. • Drafting The Cloudemy official letters and Notes in both Bengali & English. • Explain about training details to the students over the phone. • Ascertain the reason for the call and assist the caller with their questions, concerns or problems with the focus on first call resolution. • Check the students email and reply as soon as possible.
Educational Requirement

• HSC/ Graduate from any discipline. • English medium background will be an added advantage.
Additional Requirement

• Freshers are encouraged to apply. • Fluent in English will be plus point. • PC experience including basic knowledge of Microsoft Office and Windows 8 or above. • Conform with and abide by The Cloudemy codes, regulations, policies, values, work procedures and instructions • Detail oriented, good verbal, listening, phone and data entry skills. • Ability to maintain professionalism in all situations.

Dead Line Expired

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